Privacy Policy
This privacy policy explains how Ristorante Allegra Tavola collects, uses, and protects your personal data when you use our online platform, our site, or avail yourself of our services. We are committed to ensuring the privacy and security of your personal information.
About Us
Ristorante Allegra Tavola is a restaurant providing dining service, takeaway options, catering for events, private event hosting, wine pairing suggestions, traditional Italian cuisine, pasta & pizza specialization, fresh seafood dishes, and homemade desserts. We are located at 15 Via della Lungara, Rome, Lazio, 00165, Italy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you use our service. This information may include:
Contact details, such as your name, telephone number, and email address, when you make a reservation, inquire about services, or contact us through our site.
Details about your reservation or inquiry, such as the date and time of your visit, party size, dietary requirements, or specific service requests (e.g., catering needs, event details).
Payment information if you use our online platform for transactions (though we do not store full payment card details, relying on secure payment processors).
Information you provide when participating in surveys, promotions, or contacting customer service.
We may also collect certain information automatically when you visit our site, such as:
Technical information, including the Internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., processing your reservation or catering request).
Processing is necessary for compliance with a legal obligation to which we are subject.
Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving our services, website security, preventing fraud, direct marketing to existing customers with the option to opt-out).
Processing is based on your consent, which you may withdraw at any time (e.g., for sending you marketing communications about our services if you have opted-in).
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services, including:
To process and manage your reservations and service requests (e.g., dining, takeaway, catering, events).
To communicate with you regarding your inquiries, reservations, or service updates.
To provide customer support.
To improve our website, services, and customer experience.
To send you marketing communications if you have consented to receive them, offering information about our services, promotions, or events.
To ensure the security of our online platform and prevent fraudulent activities.
To comply with legal obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period will depend on the type of data and the purpose of processing. For example, reservation data is kept for a period necessary to manage the reservation and potentially for a short period afterwards for administrative purposes, while data processed for marketing might be kept until you withdraw consent.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., online reservation platforms, payment processors, IT service providers). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. We may also disclose your information if required by law or in response to valid requests by public authorities.
International Transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). Where this is the case, we will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, which may include relying on adequacy decisions, standard contractual clauses, or other appropriate safeguards.
Your Data Protection Rights
Under applicable data protection law, you have rights regarding your personal data, including:
The right to access your personal data.
The right to request rectification of inaccurate personal data.
The right to request erasure of your personal data (in certain circumstances).
The right to restrict the processing of your personal data (in certain circumstances).
The right to object to the processing of your personal data (in certain circumstances, such as for direct marketing).
The right to data portability (in certain circumstances).
The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details provided below.
Cookies
Our site uses cookies to improve your experience. Cookies are small text files stored on your device. Some are necessary for the site to function, while others help us analyze site usage or provide personalized content. You can control cookies through your browser settings.
Contact Us
If you have any questions about this privacy policy or our data practices, or if you wish to exercise your data protection rights, please contact us in writing at:
Ristorante Allegra Tavola
15 Via della Lungara
Rome, Lazio, 00165
Italy
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority responsible for data protection in your country if you believe that our processing of your personal data infringes applicable law.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.